Petree Litter Boxes

Return and Refund Policy

You can buy with confidence knowing that you have 30 days to try the Petree Litter Boxes in your home. If you or your cat are not satisfied for any reason, send it back to receive a refund of the purchase price. Just follow the return procedure below.

To return Petree Litter Boxes, you should first reach us at contact@petreelitterboxes.com. You are responsible for return shipping costs, which are typically $20-$40, depending on where you live. 

There are a few things you need to be aware of:

1. You need to contact us by email first to let us know you are returning the product in advance. If you just directly return the product or reject the delivery without letting us know, there will be a $60 restocking fee per machine.

2. Please make sure your Petree is clean and carefully packed to avoid damage during shipment. Packing with the original materials is your best and most eco-friendly option. Once we receive the product, we will issue a refund to you within 7-10 business day.