Counting from the day you place the order on our website, you start to enjoy our 1 year warranty policy.
During our 1 year warranty period, we will repair your Petree at no charge, including parts and labor. Simply ship your Petree to our facility, and we will return it to you as quickly as possible.
If the products are damaged because of human error, we will not cover your shipping fee. If the products malfunctions due to its own error, we will cover all the parts, labor and shipping cost.
We do not provide free replacement after 30 days of your purchase.