I was wondering what would happen when the bottom failed. I was glad to learn I could order a new one. It came fairly quickly. You Tube showed me how to install the pad and it was up and running in no time. Very easy intuitive install. Love this product!

after 2 years my agressive waste burying cats got fine holes. We ordered a replacement came fairly quickly easy to install and they are back watching their robot. Wish I could afford a second one they love it so much sometimes there is a line even though there is a old style box in the basement.

Hello! I love my liter box but desolately need a new liner? When will they be available?

The liner I ordered fit the petree automatic cat box just perfect. 5 screws a bit difficult to remove and reinstall. However, the LR I had before this one, was a lot more disassembling than this one. It's pretty simple really. Thanks

How come this is always sold out? I love my box but I need a new one